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About Service

What is your MOQ?

    Usually our MOQ is 1000 pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.

How long is the production lead time?

   It takes 30-35 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.

What services can get from you?

We are always here for your needs. If you have any requirements, please feel free to contact us.

What's your delivery terms?

FOB, CIF, CFR, EXW, DDU, DAF, ETC. It can be negotiation by your convenient.

How does your factory do regarding quality control?

A:"Quality is priority? WE always attach great importance to quality controlling from the very beginning to the very end: 1).All raw material we used are environmental-friendly; 2).Skilful workers care every details in handling the producing and packing processes; 3).Quality Control Department specially responsible for quality checking in each process.Welcome to contact us for more details ,most competitive price for you! 

Is this item easy to use?

Yes, the item will be packed with carry bag,they can be easily carried.it's also easily assembled without tools.

Are the package safety during the shipment?

 Yes, we also to transit testing in factory before shipment to ensure the goods safety.

Am I able to order less than the minimum quantity stated in the price list?

Yes! Now, it is OK to order less than the minimum quantity, please feel free to contact us for inquiry.

When can I get the quote?

We usually quote within 24 hours after we get your enquiry. If you are urgent to get the price, please call us or tell us in your email so that we can regard your inquiry preferentially.

What the payment we can accept?

We accept the payment terms:T/T,L/C,D/A,D/P,Paypal,Western union and etc.

Do your material use for outdoor furniture had test report?

Yes,our material use for outdoor furniture had test report.

What package?

We provide normal box and design service

How can I send inquiry?

(111)you can send inquiry from contact us page (2)you can send our message to our customer service,we will get back to you in 1 hour.

How many colors are available?

    We match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.